Privacy Policy

Last updated: 3 November 2026

This Privacy Policy explains how Alexander Argov Consultants collects, uses, stores, and protects personal information relating to users of its website and online learning platform, including individual students, schools, training centers, and educational institutions.

Use of the website and learning platform is subject to this Privacy Policy.

1. Service Operator and Responsibility for Personal Information

The service is operated by:
Alexander Argov Consultants
Licensed dealer in Israel, registration no. 055335822
Privacy contact: alex@alargov.com

In connection with its activities, the business is responsible for managing personal information collected through the website and learning platform, in accordance with its role and applicable legal obligations.

2. Information We Collect

We collect and maintain information necessary to operate the service, manage user accounts, and improve the learning experience.

This information may include:

A. Account Information

• Email address used to create an account, identify the user, and send access codes.
• Information required to manage the account and provide customer support.
• User identifiers and random device identifiers used to manage the number of devices authorized to access an account.

A device identifier does not directly identify you, but it may be linked to your user account.

B. Learning and Progress Data

• Questions answered during practice sessions.
• Correct and incorrect answers.
• Practice scores and test results.
• Topics in which a user experiences difficulty.
• Learning progress and practice history.

This information is used to display individual progress, maintain learning continuity, synchronize progress across devices, and support improvements to the learning process.

C. Purchase and Payment Information

We do not collect or store full credit card details or complete payment credentials. Payments are processed through an external payment provider, Tranzila, under its applicable terms and privacy policy.

We may receive transaction-related information from the payment provider, such as payment status, transaction references, or other information required to confirm a payment, issue an invoice, and provide the service.

D. Technical Information

During use of the website and platform, technical information required for operation, security, and troubleshooting may be collected. This may include device and browser information, login activity, and technical usage data.

E. Marketing Website Analytics

Our marketing website uses Google Analytics to measure website traffic, understand how visitors use the website, and improve website content and user experience.

Google Analytics is not intended to measure students' activity within the learning practice environment.

3. How We Use Information

We use collected information for the following purposes:

• Creating user accounts and providing access to the platform.
• Authenticating users and managing account access.
• Saving individual learning progress and synchronizing information across devices.
• Displaying scores, practice results, and learning improvement recommendations.
• Allowing educational institutions to monitor the progress of students associated with them, subject to their assigned permissions.
• Preventing unauthorized account sharing and misuse of the platform.
• Processing purchases and issuing invoices.
• Providing customer service and technical support.
• Identifying technical problems, maintaining security, and improving the service.
• Using aggregated or anonymized data for statistical analysis and service improvement.

We do not sell personal information or provide personal information to third parties for their independent marketing or advertising purposes.

4. Access to Student Information by Schools and Training Centers

When a user registers through a school, training center, or other educational institution, the user's learning data may be made available to authorized administrators or instructors acting on behalf of that institution.

Information that may be available to an institution includes:

• Practice scores and test results.
• Questions answered and answer results.
• Learning progress.
• Topics in which a student may need additional support.
• Activity information necessary to monitor the learning process.

Access to this information is limited to the permissions configured for the institution and purposes related to educational management and learning progress monitoring.

The educational institution is responsible for informing its students, employees, or representatives about its use of their information and for complying with the privacy obligations applicable to its activities.

Where an educational institution purchases or manages accounts for students, additional arrangements between the institution and the service operator may apply regarding responsibility for information, access permissions, and permitted use.

5. Third-Party Service Providers

We use external service providers to operate the website and learning platform:

• Tranzila – Payment processing and credit card transactions.
• Cloudinary – Storage and delivery of educational videos and media files.
• Cloudflare – Infrastructure, security, and content delivery services.
• Railway – Hosting of the platform's servers and database.
• Resend – Delivery of email messages and user access codes.
• Google Analytics – Website traffic and usage analytics for the marketing website.

These providers may process information necessary to perform their services, according to their respective roles, contractual arrangements, and applicable legal requirements.

Some service providers operate outside Israel. Accordingly, information may be stored or processed in other countries, including the United States and countries within the European Union, subject to applicable legal requirements governing international data transfers.

We do not authorize service providers to use personal information belonging to our users for their independent advertising purposes, subject to the applicable agreements and restrictions governing their services.

6. Data Retention and Deletion

We retain personal information for as long as necessary to provide the service, manage user accounts, maintain learning progress, protect the platform, and comply with legal obligations.

After use of the service ends, personal information will be deleted or anonymized when there is no longer a legitimate need or legal obligation to retain it.

Accounting information, including invoices and transaction records, may be retained for the periods required under applicable tax and other laws.

Information stored in technical backup systems may remain in those systems for a limited period until the relevant backup or deletion cycle takes place.

Users who wish to delete their account and associated personal information may contact us at: alex@alargov.com

Requests will be reviewed and handled in accordance with applicable law. Deletion may be subject to legal retention obligations or reasonable technical limitations.

7. Information Security

We take reasonable and accepted measures to protect personal information, including:

• Using encryption for data transmission, as supported by the service infrastructure.
• Restricting access to information according to operational needs and assigned roles.
• Using infrastructure and service providers for storage and operation of the platform.
• Implementing measures intended to prevent unauthorized access and account misuse.

Despite our efforts, no internet-based system can guarantee absolute security. We take reasonable steps to reduce risks and address security incidents in accordance with applicable legal obligations.

8. Cookies and Local Browser Storage

The website and learning platform may use cookies and local browser storage technologies, including Local Storage.

These technologies may be used to:

• Maintain login status and account access.
• Store local information necessary to continue practice sessions.
• Improve website functionality and user experience.
• Measure traffic on the marketing website through Google Analytics.

Users can manage or delete cookies and local browser data through their browser settings.

Please note that clearing local browser data may remove locally stored information or reset login status. It does not necessarily delete information stored on our servers.

Blocking certain technologies may affect some website or platform functions.

9. Children and Minors

Our services may also be used by students under the age of 18, either individually or through educational institutions.

Where applicable law requires parental or legal guardian consent for the collection or processing of a minor's personal information, the required consent must be obtained before the relevant processing takes place.

Where the service is used through an educational institution, the institution and the parties responsible for the students must comply with their applicable notification and consent obligations.

10. User Rights

Subject to applicable law, users may contact us to:

• Request access to personal information we hold about them.
• Request correction of information that is inaccurate, incomplete, unclear, or outdated.
• Request deletion of personal information where permitted by law.
• Request information about how their personal information is used and disclosed to third parties, to the extent such rights are provided by applicable law.

Privacy-related requests should be sent to: alex@alargov.com

We will review and respond to requests in accordance with Israeli law and any other laws applicable to the relevant activity.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

The updated version will be published on our website together with its revision date.

Where a material change affects how personal information is used, we will act in accordance with applicable notification and consent requirements.

12. Contact

For questions, requests, or inquiries concerning this Privacy Policy or your personal information, please contact:
Alexander Argov Consultants
Licensed dealer in Israel: 055335822
Email: alex@alargov.com